Tiago Galo

Shipment & Delivery

Order Turnaround
The products may take between 1 and 3 days to prepare, depending on the product and volume of orders at that time. 

Shipping
Shipping is charged at checkout. We ship with CTT. You can choose from different shipping options -  Normal Mail (No Tracking), Registado (With Tracking) or Azul (Fast, Tracking in some countries).

Packaging 
The Prints are sold unframed, in a flat sturdy package, or a tube for the bigger Prints.

Delivery
Orders being sent to a Portuguese address are usually delivered within 1-3 days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe. Please take care to enter your delivery address correctly as I cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided.

Customs Fees
Buyer is responsible for international custom fees and/or duties.

Returns & Exchanges
I do hope that you are happy with what you received but if for some reason you are not, please do get in touch immediately. If you notice that your order is damaged upon arrival, please contact us straight away. Alternatively, please photograph the damaged packaging/item and e-mail [email protected], or send it back to us so we can see what went wrong.

Your bag is empty
Start shopping